The fastest way to find a JCPenney near you is to go to jcpenney.com/stores and enter your ZIP code or city. JCPenney operates 640+ stores across all 50 US states and Puerto Rico as of 2026. You can also search “JCPenney near me” on Google Maps for instant results with directions, hours, and phone numbers. Most JCPenney stores are located inside shopping malls. Store hours are typically 11AM–8PM weekdays and 10AM–9PM Saturday.
640+ Locations
All 50 States + PR
Mostly Mall-Based
1-800-322-1189
How to Find a JCPenney Near You: 4 Easy Methods
Method 1: JCPenney Official Store Locator (Most Accurate)
Visit jcpenney.com/stores to access the official store locator, which provides real-time hours, contact information, and available services for each location.
Follow these steps:
Step 1: Go to jcpenney.com/stores
Step 2: Enter your information in the search box:
- ZIP code (recommended for best results), or
- City and state, OR
- Enable location access for automatic detection.
Step 3: View the list of nearby JCPenney locations, sorted by distance.
Step 4: Select your nearest store to view:
- Full address and directions.
- Today’s opening and closing hours.
- Store phone number.
- Available in-store services, such as salon, optical, or portrait studio.
- Whether the store offers JCPenney Optical or Salon services.
Method 2: Google Maps
Step 1: Open Google Maps on your device.
Step 2: Enter:
JCPenney near me
Step 3: Google will display all nearby JCPenney locations on a map, including:
- Distance from your current location
- Current open/closed status
- Today’s hours
- Star ratings and reviews
- Direct link for navigation
Step 4: Select a location to receive directions in Google Maps.
This method is fastest if you are using your phone and need directions right away.
Method 3: Apple Maps
Step 1: Open Apple Maps
Step 2: Search for:
JCPenney
Step 3: Apple Maps will display nearby JCPenney locations, including hours and directions.
Step 4: Select a location for turn-by-turn navigation to the store.
Method 4: Call JCPenney Customer Service
If you do not have internet access, contact JCPenney directly:
Phone: 1-800-322-1189
Available:
- Monday–Friday: 8 AM – 9 PM CT
- Saturday–Sunday: 9 AM–7 PM CT
Customer service can provide the nearest store location, hours, and contact information.
JCPenney Store Locations by State
JCPenney has stores in every US state. Some states have more locations than others, including the following:
| State | Approx. Stores | Notable Locations |
|---|---|---|
| California | 70+ | Los Angeles, San Francisco, San Diego |
| Texas | 60+ | Houston, Dallas, San Antonio, Austin |
| Florida | 50+ | Miami, Orlando, Tampa, Jacksonville |
| New York | 40+ | New York City, Buffalo, Albany |
| Illinois | 25+ | Chicago, Springfield, Rockford |
| North Carolina | 20+ | Charlotte, Raleigh, Greensboro |
| Michigan | 20+ | Detroit, Grand Rapids, Lansing |
| Georgia | 20+ | Atlanta, Savannah, Augusta |
| Pennsylvania | 25+ | Philadelphia, Pittsburgh, Harrisburg |
| Ohio | 25+ | Columbus, Cleveland, Cincinnati |
To find the store closest to you, use the official locator at jcpenney.com/stores.
What Services Are Available at JCPenney Stores
JCPenney services vary by location. After identifying your nearest store, review the specific services it offers.
| Service | What It Is | Availability |
|---|---|---|
| JCPenney Salon | Hair styling, cuts, colour | Select Locations |
| JCPenney Optical | Eye exams, glasses, contacts | Select Locations |
| JCPenney Portrait Studio | Professional family photos | Select Locations |
| Gift Wrapping | Holiday gift wrapping service | Seasonal |
| Returns Counter | Return any JCPenney purchase | All locations |
| Custom Decorating | Window treatments, blinds | Select locations |
| In-store Pickup | Collect jcpenney.com orders | Most locations |
Visit jcpenney.com/stores to see which services are available at your local store before you go.
JCPenney Store Hours — Quick Reference
| Day | Standard Hours |
|---|---|
| Monday | 11:00 AM – 8:00 PM |
| Tuesday | 11:00 AM – 8:00 PM |
| Wednesday | 11:00 AM – 8:00 PM |
| Thursday | 11:00 AM – 8:00 PM |
| Friday | 11:00 AM – 9:00 PM |
| Saturday | 11:00 AM – 9:00 PM |
| Sunday | 11:00 AM – 7:00 PM |
Store hours vary by location. Please check jcpenney.com/stores to confirm before you go.
To see the complete guide to store hours, including holiday schedules, visit JCPenney Hours 2026.
JCPenney Store: What to Bring
When you visit your local JCPenney store, bring these items for the best experience:
- Your receipt if you’re returning or exchanging an item.
- JCPenney Rewards card or app to earn points on purchases.
- Survey coupon from a previous visit for 10% off.
- Your JCPenney credit card (if you have one) to earn bonus points.
After Your JCPenney Visit: Take the Survey
After each JCPenney store visit, you’ll find a 22-digit survey code at the bottom of your receipt. Complete the official survey at www.jcpenney.com/survey to earn a 10% off coupon for your next visit.
📋 Just Visited a JCPenney? Earn 10% Off Your Next Visit
Find the 22-digit survey code on your receipt and complete the JCPenney survey at www.jcpenney.com/survey in 5 minutes. You’ll receive a 10% off coupon to use on your next purchase.
Complete Survey Guide — Earn 10% Off →Frequently Asked Questions — JCPenney Near Me
How do I find the closest JCPenney to me?
The fastest ways to find the nearest JCPenney are: visit jcpenney.com/stores and enter your ZIP code, search “JCPenney near me” in Google Maps, or search in Apple Maps. All three methods show live hours, addresses, and directions to your nearest location.
How many JCPenney stores are there in the US?
JCPenney operates 640+ stores across all 50 US states and Puerto Rico as of 2026. JCPenney is now part of Catalyst Brands — formed in January 2025 from the merger of JCPenney and SPARC Group.
Are JCPenney stores in malls?
The majority of JCPenney stores are located inside shopping malls as anchor department stores. Some standalone JCPenney locations exist in open-air shopping centres. Mall-based stores follow the mall’s operating hours which may differ slightly from the standard JCPenney hours.
Does every JCPenney have a salon?
No — not every JCPenney location has a salon. JCPenney Salon operates in select stores. Check jcpenney.com/stores and click on your nearest location to see if it includes a salon, optical centre, or portrait studio.
Can I pick up online orders at my nearest JCPenney?
Yes — most JCPenney locations offer in-store pickup for jcpenney.com online orders. Select “Pick Up In Store” during checkout and choose your nearest location. You will receive an email when your order is ready for collection.
Is JCPenney still open in 2026?
Yes — JCPenney is fully operational in 2026 with 640+ US store locations. In January 2025 JCPenney merged with SPARC Group to form Catalyst Brands. JCPenney continues to operate under its own brand with stores and jcpenney.com fully active.
📋 More JCPenney Guides:
✅ Verified by Amruth — Oct 2026
JCPenney store count and locator details verified against current jcpenney.com/stores data. 640+ US locations confirmed October 2026. Always use jcpenney.com/stores for your nearest store’s current hours.
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