Most JCPenney stores open at 11:00 AM and close at 8:00 PM Monday through Friday. On Saturday stores typically open at 10:00 AM and close at 9:00 PM. On Sunday most locations open at 11:00 AM and close at 7:00 PM. Hours vary by location and mall — always verify your specific store at jcpenney.com/stores before visiting. JCPenney operates 640+ stores across the United States and Puerto Rico as of 2026.
11AM – 8PM
10AM – 9PM
11AM – 7PM
640+ US Stores
JCPenney store hours vary significantly by location — especially for mall-based stores vs standalone locations. Always check your specific store at jcpenney.com/stores or call your local store directly before visiting.
JCPenney Standard Store Hours 2026
The table below lists the usual operating hours for most JCPenney locations in 2026. These hours apply to mall-based stores, which are the most common type of JCPenney store.
| Day | Opening Time | Closing Time |
|---|---|---|
| Monday | 11:00 AM | 8:00 PM |
| Tuesday | 11:00 AM | 8:00 PM |
| Wednesday | 11:00 AM | 8:00 PM |
| Thursday | 11:00 AM | 8:00 PM |
| Friday | 11:00 AM | 9:00 PM |
| Saturday | 11:00 AM | 9:00 PM |
| Sunday | 11:00 AM | 7:00 PM |
These are our usual hours, but some stores may open or close up to 1 or 2 hours earlier or later. This depends on the shopping mall’s schedule and local market conditions.
How To Find Your Specific JCPenney Store Hours
Here’s the best way to find out when your local JCPenney is open:
Method 1: Use the JCPenney Store Locator (most accurate)
- Go to jcpenney.com/stores
- Enter your city, state, or ZIP code
- Click on your nearest store from the results
- The store’s current hours are displayed on its dedicated page
- Store hours update in real time, including holiday changes.
Method 2: Search on Google
Search: JCPenney [your city] hours
Google gets the hours straight from JCPenney’s store database. This works for most stores, but updates can sometimes lag.
Method 3: Call your local store
Call 1-800-322-1189 to reach JCPenney customer service and ask about your store’s hours. Or, look up your store’s number at jcpenney.com/stores and call them directly.
JCPenney Holiday Hours 2026
JCPenney changes its store hours on major US holidays. Below are the expected hours for important dates in 2026:
| Holiday | Expected Hours |
|---|---|
| New Year’s Day (Jan 1) | 11 AM – 7 PM (reduced) |
| Martin Luther King Day | Regular hours |
| Presidents Day | Regular hours |
| Easter Sunday | Closed or reduced hours |
| Memorial Day | 11 AM – 8 PM |
| Independence Day (Jul 4) | 11 AM – 7 PM (reduced) |
| Labor Day | 11 AM – 8 PM |
| Thanksgiving Day | Closed |
| Black Friday (Nov 28) | Extended — typically 6 AM or earlier |
| Christmas Eve (Dec 24) | 10 AM – 6 PM (early close) |
| New Year’s Eve (Dec 31) | 11AM – 7PM (early close) |
| Christmas Day (Dec 25) | Closed |
JCPenney always closes on Thanksgiving and opens early on Black Friday. For all other holiday hours, please check jcpenney.com/stores before you visit.
JCPenney Black Friday Hours 2026
Black Friday is JCPenney’s busiest shopping day of the year. In recent years, stores have opened as early as 6:00 AM on Black Friday, and sometimes even earlier for special promotions.
For Black Friday 2026 (Friday, November 28):
- Expected opening: 6:00 AM or earlier
- Expected closing: 10:00 PM or later
- Some locations may open at midnight for doorbuster events.
Check jcpenney.com/stores from early November for confirmed Black Friday 2026 hours at your location.
Does JCPenney Open on Sundays?
Yes, most JCPenney stores are open on Sundays. Standard Sunday hours are 11:00 AM to 7:00 PM at most locations. Some mall stores may stay open until 8:00 PM, depending on the mall’s hours.
Is JCPenney Open on Christmas Day?
No, JCPenney stores are closed on Christmas Day (December 25). This has been the store’s policy for several years. On Christmas Eve, stores usually close early, typically at 6:00 PM.
Is JCPenney Open on Thanksgiving?
No, JCPenney stores are closed on Thanksgiving Day. The company has permanently stopped Thanksgiving shopping events, following broader retail industry trends. All stores reopen on Black Friday with extended hours.
JCPenney Customer Service Hours
If you have questions about orders, accounts, or store issues, JCPenney customer service is available:
| Channel | Hours |
|---|---|
| Phone: 1-800-322-1189 | Mon–Fri 8 AM–9 PM CT, Sat–Sun 9 AM–7 PM CT |
| Online Chat: jcpenney.com | During customer service hours |
| Email/Form | 24 hours — response within 2 business days |
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Read Our Complete Survey Guide →Frequently Asked Questions — JCPenney Hours
What time does JCPenney open?
Most JCPenney locations open at 11:00 AM Monday through Friday and Sunday, and 10:00 AM on Saturday. Hours vary by location — check your specific store at jcpenney.com/stores.
What time does JCPenney close?
Most JCPenney locations close at 8:00 PM Monday through Thursday, 9:00 PM on Friday and Saturday, and 7:00 PM on Sunday. Holiday closing times vary.
Is JCPenney open today?
JCPenney is open 7 days a week at most locations except on Christmas Day and Thanksgiving Day when all stores are closed. Check jcpenney.com/stores for today’s hours at your nearest location.
How many JCPenney stores are there in 2026?
JCPenney operates 640+ stores across the United States and Puerto Rico as of 2026. JCPenney is part of Catalyst Brands, formed in January 2025 from the merger of JCPenney and SPARC Group.
What are JCPenney’s Black Friday hours?
JCPenney typically opens at 6:00 AM or earlier on Black Friday with extended closing hours of 10:00 PM or later. Black Friday 2026 falls on November 28. Check jcpenney.com/stores for confirmed hours from November.
Is JCPenney open on Easter Sunday?
Some JCPenney locations are open on Easter Sunday with reduced hours — typically 12:00 PM to 6:00 PM. Many mall locations follow the mall’s Easter hours. Check jcpenney.com/stores for your local store’s Easter hours.
📋 More JCPenney Guides:
✅ Verified by Amruth — Oct 2026
Standard JCPenney hours verified against current store data. Holiday hours confirmed based on JCPenney’s official policies. Individual store hours may vary — always verify at jcpenney.com/stores.
Found something outdated? Contact Amruth →